Open Every Day

VISITING US DURING THE COVID-19 PANDEMIC

Here is what you need to know......

PRE-BOOKING IS HIGHLY RECOMMENDED.  Morning slots fill up fastest. You may see plenty of spaces available, but they book up fast, often fairly last minute. If you do not book and we are at capacity, you will have to come back later or another day. If you prefer to visit at the quietest time, come after 2.00pm.

Extensive measures have been taken to make sure a visit to the Model Village is enjoyable as always, and as safe as possible for our staff and visitors.

To protect our staff and all customers, you should not visit us if you have, or anyone in your household has, any symptoms of Covid-19 (such as a fever or new and regular cough).

You must not visit the Model Village in groups of more than 6 people (unless from the same single household bubble) - by doing so you will be breaking the law!

Extra extensive cleaning will take place through the day and screens are set up at all serving areas, with hand gels available.

The Model Village is an outdoor attraction set in a large 4 acre garden, operating a one-way route. There are distancing markers on the floor throughout the gardens. For extra comfort & enjoyment we suggest keeping two floor markers apart. There are some indoor/undercover areas but, due to limited indoor cover, we recommend coming prepared for any rain showers. We recommend you allow at least 1.5 hours for your visit.

Visitors are requested not to pass others, but wait for step-aside areas. You can go around as many times as you like.

Face Masks - you do not have to wear a face mask to visit the Model Village gardens, However, you will need to wear a mask to enter and exit the park and we do have a couple of indoor exhibitions, along with a gift shop and coffee shop, you may like to visit, where masks are required for anyone over 11 years (except for medical exemptions or if wearing one is likely to cause severe distress).

We are a cashless business and only taking card payments on-site..

Our toilets are open to visitors - we have some next to the takeaway coffee shop and some in the middle of the gardens.  A disabled toilet is available next to the coffee shop.

Our coffee shop will be serving takeaway drinks, sandwiches and snacks. There will be no indoor seating, but tables available on the large terrace

The car park adjacent to the Model Village is a council owned and operated pay and display car, card payments can be made at one of the machines (though we'd recommend having a few coins in case). They also use pay-by-mobile either using a number to call or if you download the 'Parkmobile' app

PLEASE NOTE: Our optional 4D theatre experience, small indoor mini-golf and our evening illuminations will not be available for the time-being as they are not operable with social distancing measures.  Our Halloween & Christmas events have been cancelled, but we will still be open regular hours and prebooking an arrival time slot will be strongly advised.

For Christmas - the Model Village gardens are great to visit year round and we will have some miniature Christmas themed scenes from November 28th to January 3rd to add a fun seasonal twist,  but there will be no event with additional activties and we will not be running Santa visits, the panto or evening lights. We will be open daily (except Dec 25th & 26th) from 10.00am to latest entry 3.00pm, closing by 4.00pm.  Advance booking an arrival time slot, up to 14 days in advance, will be strongly advised.

Please be aware that there are leaflets circulated through hotels and accommodations - these were printed and distributed back in December and January, prior to the covid-19 outbreak. The information on these will be incorrect, please check back on this website only for correct and up-to-date information.