We're open and look forward to welcoming you.
BOOK ARRIVAL TIME SPACES UP TO 60 DAYS IN ADVANCE
You can reserve arrival time spaces from 60 days in advance up to day of visit (subject to availability). If booking on day of visit, the latest time you can book is 1 hour before published last entry time.
GREAT NEWS - Full flexibility & no advance payment is required, you purchase your tickets on arrival. Important: on-site we are only taking card payments.
BOOK AND SAVE - your email confirmation will include a discount voucher for £1.00 per person off full gate prices. Get a further 50p off per person for groups of 4 or more paying.
DO WE NEED TO BOOK? - Booking is strongly advised/essential for visits during school holidays. Bookings can only be made on our website, and you will receive a discount voucher. During quieter periods admission gates may close a bit earlier if all bookings have arrived - if you decide not to book, you should arrive at least 30 mins before published last entry time. During busier periods, booking arrival spaces helps us to spread out visitors throughout the day making the visit more enjoyable with fewer visitors at any one time. If you do not book and we are at capacity, you will have to wait or come back another day.WHAT YOU NEED TO KNOW.....
Extensive measures have been taken to make sure a visit to the Model Village is enjoyable as always, and as safe as possible for our staff and visitors. Extra extensive cleaning will take place through the day and screens are set up at all serving areas, with hand gels available.
To protect our staff and all customers, you should not visit us if you have, or anyone in your household has, any symptoms of Covid-19 (such as a fever or new and regular cough).
We are operating at less than 30% of our normal capacity
The Model Village is an outdoor attraction set in a large 4 acre garden, operating a one-way route. There are distancing markers on the floor throughout the gardens. Visitors are requested not to pass others, but wait for step-aside areas. You can go around as many times as you like. We have two small indoor exhibits but these will have to remain closed until 17th May
Face Masks - you do not have to wear a face mask to visit the Model Village gardens, However, unless excempt, you will need to wear a mask to enter and exit the park, also when using the toilets, takeaway coffee shop and to enter our two indoor exhibitions (our indoor exhibits will remain closed until 17th May)
We are a cashless business and only taking card payments on-site.
Our coffee shop is serving takeaway drinks and light lunches (these can be enjoyed on our outdoor terrace), open 10.00am to 3.30pm
The car park adjacent to the Model Village is a council owned and operated pay and display car park, card payments can be made at one of the machines (we do not have any change/coins). They also use pay-by-mobile either using a number to call or if you download the 'RingGo' app.
How long to allow? - The Model Village is set in 4 acres of beautiful gardens and much bigger than many first-time visitors anticipate. We recommend you allow at least 1.5 hours, longer if having refreshments too. Based on customer feedback the typical visit length is between 1.5 to 2.5 hours, some are with us longer! As everything is in miniature with hidden gems and animated scenes at time intervals, a quick visit will certainly miss a lot. The longer you take, the more you will see and experience - take a slower pace or consider going around twice!
Any further queries please check FAQs - TAP HERE