HOW TO VISIT
New visit protocols in place during the Covdi-19 pandemic!

We reopen on July 4th!

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ADVANCE BOOKING

You can reserve spaces up to 14 days in advance for your visit. If you are planning on visiting us further in the future, don't worry, you can easily reserve your spaces during the week or two before you arrive.

This books an hourly arrival time slot, you can arrive anytime within that hour and stay as long as you like (we close by 6pm). No advance payment will be taken, you purchase your tickets on arrival (card payments only).

Booking is highly recommended and may become essential later in the summer, be sure to check back here a few days before your visit.   If you do not book and we are at capacity, you may have a longer wait or have to come back later.

If you want to come at the quietest time of day, we recommend after 3pm. Note latest entry is 5.00pm, we close by 6pm,.  If booking the last hour slot, we recommend arriving no later than 4.30pm to give yourselves plenty of time.

Use this button to pre-book your arrival time

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VISITING US DURING THE COVID-19 PANDEMIC

Extensive measures have been taken to make sure a visit to the Model Village is enjoyable as always, and as safe as possible for our staff and visitors.

To protect our staff and all customers, you should not visit us if you have, or anyone in your household has, any symptoms of Covid-19 (such as a fever or new and regular cough).

Here is what you need to know....

Extra extensive cleaning will take place through the day and screens are set up at all serving areas, with hand gels available.

The Model Village is an outdoor attraction, operating a one-way route through the village with distancing markers on the floor throughout the gardens. For extra comfort & enjoyment we suggest keeping two floor markers apart. There are some indoor/undercover areas, but due to limited indoor cover, we recommend coming prepared for any rain showers.

Visitors are requested not to pass others, but wait for step-aside areas. You can go around as many times as you like.

Payments on site will be by debit/credit card only.

Our toilets are open to visitors - we have some next to the takeaway coffee shop and some in the middle of the gardens.  A disabled toilet is available next to the coffee shop.

Our coffee shop (open 10am to 5pm)  will be serving takeaway drinks, sandwiches and snacks. There will be no indoor seating, but tables available on the large terrace

Our optional 4D theatre experience, small indoor mini-golf and our evening illuminations will not be available for the time-being as they are not operable with social distancing measures.

The car park adjacent to the Model Village is a council owned and operated pay and display car, card payments can be made at one of the machines (though we'd recommend having a few coins in case)

Please be aware that there are leaflets circulated through hotels and accommodations - these were printed and distributed back in December and January, prior to the covid-19 outbreak. The information on these will be incorrect, please check back on this website only for correct and up-to-date information