HOW TO VISIT
New visit protocols in place during the Covdi-19 pandemic!

Open Every Day

.................................................................................................................................

ADVANCE BOOKING IS HIGHLY RECOMMENDED

It will also save you time by not having to fill in NHS track and trace details when you arrive

Spaces can go quicky in the morning - If you do not book and we are at capacity please be aware you will have to come back later or another day.

You can reserve spaces up to 14 days in advance.

This books an arrival time slot - you can arrive anytime within your booked hour slot and stay as long as you like up until closing.

No advance payment will be taken, you purchase your tickets on arrival. Important: on-site we are only taking card payments.

Before booking, please first read the 'what you need to know' below

Use this button to pre-book your arrival time

 .................................................................................................................................

VISITING US DURING THE COVID-19 PANDEMIC

Here is what you need to know......

Extensive measures have been taken to make sure a visit to the Model Village is enjoyable as always, and as safe as possible for our staff and visitors.

To protect our staff and all customers, you should not visit us if you have, or anyone in your household has, any symptoms of Covid-19 (such as a fever or new and regular cough).

You must not visit the Model Village in groups of more than 6 people (unless from the same single household bubble) - by doing so you will be breaking the law!

We are currently operating at less than 50% of our normal capacity

Extra extensive cleaning will take place through the day and screens are set up at all serving areas, with hand gels available.

The Model Village is an outdoor attraction set in a large 4 acre garden, operating a one-way route. There are distancing markers on the floor throughout the gardens. For extra comfort & enjoyment we suggest keeping two floor markers apart. There are some indoor/undercover areas but, due to limited indoor cover, we recommend coming prepared for any rain showers. We recommend you allow at least 1.5 hours for your visit.

Visitors are requested not to pass others, but wait for step-aside areas. You can go around as many times as you like.

Face Masks - you do not have to wear a face mask to visit the Model Village gardens, However, you will need to wear a mask to enter and exit the park and we do have a couple of indoor exhibitions, along with a gift shop and coffee shop, you may like to visit, where masks are required for anyone over 11 years (except for medical exemptions or if wearing one is likely to cause severe distress). 

We are a cashless business and only taking card payments on-site.

Our toilets are open to visitors - we have some next to the takeaway coffee shop and some in the middle of the gardens.  A disabled toilet is available next to the coffee shop.

Our coffee shop  will be serving takeaway drinks, sandwiches and snacks. There will be no indoor seating, but tables available on the large terrace

The car park adjacent to the Model Village is a council owned and operated pay and display car, card payments can be made at one of the machines (though we'd recommend having a few coins in case). They also use pay-by-mobile either using a number to call or if you download the 'Parkmobile' app

For admission prices and more details about opening times - TAP HERE

Any further queries please check FAQs - TAP HERE

PLEASE NOTE: Our optional 4D theatre experience, small indoor mini-golf and our evening illuminations will not be available for the time-being as they are not operable with social distancing measures.  Our Halloween & Christmas events have been cancelled, but we will still be open regular hours and prebooking an arrival time slot will be strongly advised.

For Christmas - the Model Village gardens are great to visit year round and we will have some miniature Christmas themed scenes from November 28th to January 3rd to add a fun seasonal twist,  but there will be no event with additional activties and we will not be running Santa visits, the panto or evening lights. We will be open daily (except Dec 25th & 26th) from 10.00am to latest entry 3.00pm, closing by 4.00pm.  Advance booking an arrival time slot, up to 14 days in advance, will be strongly advised.

Please be aware that there are leaflets circulated through hotels and accommodations - these were printed and distributed back in December and January, prior to the covid-19 outbreak. The information on these will be incorrect, please check back on this website only for correct and up-to-date information